FAQ

Frequently Asked Questions

Eklyss features skincare and personal care products including face washes, moisturizers, sunscreens, and sheet masks like Vitamin C, Niacinamide Glow, and Hyaluronic. Availability may vary as some items might be sold out.

Simply browse the products, add your chosen items to the cart, and proceed to checkout. The process is secure and powered by Shopify.

Sold out items are temporarily unavailable. You can check back later or contact us at care@eklyss.com for updates on restocks.

You can fill out the “Get Quick Help” form on our Contact page or email us at care@eklyss.com.

Please visit our Return & Refund Policy and Terms & Conditions pages for details on shipping, returns, and refunds.

Head over to our About Us and Our Values pages to learn more about our mission and product philosophy.

Yes! Check out our Blog for skincare articles, product insights, and research updates.

Read our Privacy Policy to learn how your information is collected and protected.

Yes, please review our Disclaimer for legal and product-related disclosures.